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Wellwise order tracking

Follow your order, every step of the way.

From confirmation to delivery, securely check your latest order status and tracking details in one place.

  • Secure account access
  • Latest order and delivery details
What you can follow

Your delivery journey

Live updates
  1. Order confirmedWe have received your order.
  2. Preparing your orderYour items are being readied.
  3. On the wayFollow updates from the carrier.
  4. DeliveredYour order has reached its destination.
One simple view from confirmation to delivery
Track an existing order

Where is my order?

Enter your Wellwise order number to securely open the order linked to your account.

Find your order number in your Wellwise order confirmation email.

Sign in is required to protect your order details.
From checkout to your door

A clear view of what happens next

We keep your order journey simple, with updates at the moments that matter.

  1. 01

    Order confirmed

    You receive an email confirming that we have your order.

  2. 02

    Preparing your items

    Our team carefully prepares your items for shipment.

  3. 03

    On the way

    Once shipped, carrier tracking keeps you informed.

  4. 04

    Delivered with care

    Your Wellwise order arrives at its destination.

Delivery with confidence

Helpful updates, protected details

Everything is designed to make checking your order simple, secure and easy to understand.

Ships across Canada

Reliable delivery to communities across the country.

Clear delivery updates

See the latest status and available timing information.

Track every order

Open the details for any order linked to your account.

Secure account access

Your order details stay protected behind sign in.

We're here to help

Need help with your delivery?

Open your full order history or contact our customer care team for help with an order.

View all your orders Contact customer care Read our shipping information

®/™ Trademarks of Wellwise Home Health Care (Canada) Inc. used under license.


Advertised prices and products on this site may only be available at www.wellwise.ca. Prices, quantities and/or product selection may vary between stores and online. Online items marked as Online Exclusive are promotional prices only available through www.wellwise.ca.


We reserve the right to limit or cancel quantities per person, per household or per Order. We are not obliged to sell items based on photographic or typographical errors, inaccuracies, omissions or misprints, including those that may relate to product descriptions, pricing, promotions, offers and/or availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or modify or cancel Orders if any information on the in-store Wellwise® flyer(s) and or on wellwise.ca is inaccurate at any time without prior notice (including after you have submitted your Order).


The information presented on this website is designed for educational purposes only. You should not rely on any information on this site as a substitute for professional medical advice, diagnosis, treatment, or as a substitute for professional counseling care. If you have any concerns or questions about your health, you should always consult a physician or other healthcare professionals.

*Available online at wellwise.ca only. Complete an order on wellwise.ca valued at the specified amount or more before applicable taxes and after all other coupons and discounts are deducted and receive free shipping anywhere Canada Post offers its Baseline Expedited Service (the "Offer"). Lowering your order value, changing your delivery address and/or selecting a delivery service level other than Canada Post's Baseline Expedited Service may impact your eligibility to receive this Offer. Learn more about Canada Post's Expedited Service at https://www.canadapost.ca/. Offer subject to change without notice.

This site is intended solely for residence of Canada only.

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